SKILLSOFT ONLINE CUSTOMER SUPPORT

SkillSoft officially supports the following browsers.  Other browser versions may work but are currently untested:

- Microsoft Internet Explorer version 5.5 up to 7.0
- Netscape version 7.01, 7.2, 8.0 - 8.0.4, 8.1, and 8.1.2
- Mozilla 1.6 - 1.7.12 on Windows 2000, Windows XP and Windows XP SP2. 1.6 and 1.7.2 on SuSE Linux 9.0 and 9.1
- Firefox 1.0.0 -1.0.7 and 1.5 - 2.0.0.1
- Safari 2.0 or higher with Macintosh OS X 10.0 only

 

To determine the version of your Internet Explorer browser, simply:

1. Click Help

2. Click About Internet Explorer:

3. At this point, you will be able to view the version of your Internet Explorer.

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Netscape versions 7.1, 7.2, 8.0 - 8.0.3.3, and 8.1

To determine the version of Netscape that you are currently utilizing:

1. In Netscape, click on Help

2. Click on About Netscape:

3. Once you have selected about netscape you will view the following results: (please note that the version MAY be different than the one in the screenshot):

 

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Mozilla 1.6 - 1.7.12 on Windows 2000, Windows XP and Windows XP SP2. 1.6 and 1.7.2 on SuSE Linux 9.0 and 9.1

To determine the version of Mozilla that you are currently utilizing:

1.  In Mozilla click on help

2.  Then click on about Mozilla

3.  The version will show in the window that is presented below

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Firefox 1.0.0 - 1.0.6 and 1.5 - 1.5.01

To determine the version of Firefox that you are currently utilizing:

1.  In Firefox, click on help

2.  Next click on about Mozilla Firefox

3.  You should now be able to determine the version as shown below

 

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Safari 2.0 or higher with Macintosh OS X 10.0 only

To determine the version of Netscape that you are currently utilizing:

1.  In Safari, click on Safari, About Safari

2.  The version number appears in the splash screen that appears

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Last Updated: 14 May 2007

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