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Leadership Development Channel - Live Event Help

Skillsoft’s Live Events are available for subscribers to the Leadership Channel, 50Lessons, and SLA.


Useful Tips and Helpful Information

Prior to the scheduled date for the Live Event, an inactive "Live Event" link and a "Test" link will appear in the "Play Options" box on the "Launch Page."

  • The Live Event link will become active approximately one hour prior to event start.
  • Prior to the event, click on the Test Movie link to test connectivity and to verify that you have the required Flash

Troubleshooting

  • If you have downloaded the latest software and you are still having difficulty viewing the test movie then contact your IT department as your network may be blocking access.
  • If you find that the audio is a bit low, first try and boost the audio lever on the player itself.
    Next, adjust the volume on your personal computer to the desired level. If you are broadcasting to a conference room, it is recommended that external speakers are used.

Locating Live Events

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To see a list of upcoming events, navigate to "My Home" page and click on the "Live Events" tab.

  • Use the check box to make this tab the "My Home" folder.
  • Outlook users can use the "Add to Outlook" browse tool to add a reminder.

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To see a list of the upcoming live events, locate the Live Events link under Upcoming events



Contact Support

If you are having problems during a Live Event, feel free to use one of the below methods to contact Support.

Live Help

Access real time 24/7 assistance using our Live Help

Phone
  • US and Canada dial 1 888 280 1101
  • Elsewhere dial 1 506 462 1424