
You have arrived at this page because you may be encountering difficulties launching your Skillsoft course. Please follow the guidance below to assist you with your course launch difficulties.
Chrome Update 42 and later (your current browser)
With update 42 of the Google Chrome browser, Java executions have been disabled by default. This can cause the issue you are experiencing. click here for more information and steps to workaround the issue.
1. Please select the appropriate web browser link in the menu above to ensure that your browser is optimized for Skillsoft content:
2. If you are still encountering difficulties, please click here to run our system compatibility test to ensure that your PC is properly configured to utilize Skillsoft products.
Should our compatibility test return a "Not Fully Qualified" value for any of the categories listed below, please click on the corresponding link available under the "Requirements" heading.
- Browser Type/Version
- Java
- PopUp Blocker
If the compatibility test returns a "Pass" in all areas, please proceed to Step 3.
3. Should the above steps fail to resolve your issue, it may be advisable for you to contact us through one of our live contact channel listed below.
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Access a Skillsoft Support Representative in a one-to-one chat environment using our Live Help. |