Self-help Skillsoft Customer Support

You have arrived at this page because you are unable to login to your Skillport account. Please follow the steps below to assist you with your login difficulties.


Chrome Update 42 and later (your current browser)

With update 42 of the Google Chrome browser, Java executions have been disabled by default. This can cause the issue you are experiencing. click here for more information and steps to workaround the issue.

1. Please click here to run our system compatibility test to ensure that your PC is properly configured to utilize Skillsoft products.

Should our compatibility test return a "Not Fully Qualified" value for any of the categories listed below, please click on the corresponding link available under the "Requirements" heading for guided assistance.

  • Browser Type/Version
  • Java
  • PopUp Blocker

If the compatibility test returns a "Pass" in all areas, please proceed to Step 2.

2. If you are still encountering difficulties during Skillport login, please select the appropriate web browser link in the menu above or below to ensure that your browser is optimized for Skillsoft content:

3. Should the above steps fail to resolve your issue, it may be advisable for you to contact us through our live contact channel listed below.

Skillsoft Live Help Access a Skillsoft Support Representative in a one-to-one chat environment using our Live Help.